Privacy Policy

At MrPanel (accessible at https://mrpanel.in), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By using MrPanel, you consent to the data practices described in this policy.

We may collect the following types of information:

Personal Information

• Account Data: Name, email address, and username when you register.
• Payment Data: Transaction IDs, payment method details (processed securely via third-party gateways like Razorpay and Cryptomus — we do not store your full card details).
• Communication Data: Information you provide in support tickets or when contacting us.

Automatically Collected Information

• Log Data: IP address, browser type, operating system, referring URLs, and pages visited.
• Device Data: Device type, screen resolution, and device identifiers.
• Usage Data: Features used, actions taken, time spent on pages, and interaction patterns.

We use the information we collect for the following purposes:

• Service Delivery: To process your orders, manage your account, and provide our SMM services.
• Payment Processing: To process transactions and send billing confirmations.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Security: To detect, prevent, and address fraud, abuse, and security issues.
• Improvement: To analyze usage patterns and improve our services, website, and user experience.
• Communications: To send important updates, service notifications, and promotional messages (you can opt out of promotional emails).

We do NOT sell, trade, or rent your personal information to third parties. We may share your data only in the following situations:

• Payment Processors: We share necessary payment information with Razorpay and Cryptomus to process your transactions securely.
• Service Providers: We may share limited data with trusted third-party service providers who assist us in operating our platform (e.g., hosting, analytics).
• Legal Requirements: We may disclose your data if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.

We use cookies and similar tracking technologies to enhance your experience on MrPanel:

• Essential Cookies: Required for the website to function properly (authentication, session management).
• Analytics Cookies: Help us understand how visitors interact with our website to improve our services.
• Preference Cookies: Remember your settings and preferences for a better experience.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal obligations).
• Opt-Out: Unsubscribe from promotional communications at any time.
• Data Portability: Request your data in a portable format.

To exercise any of these rights, please contact us at support@mrpanel.in.

MrPanel is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that a child has provided us with personal data, please contact us immediately and we will take steps to delete such information.